2010 HAP standard in accountability and quality management

This standard is a practical and measurable tool that represents a broad consensus of what matters most in humanitarian action. It is intended to help organisations design, implement, assess, improve and recognise accountable programmes and addresses both humanitarian and development assistance, including activities such as disaster risk reduction. It is the result of an extensive review process that involved wide consultation with different stakeholders, including crisis-affected communities, aid workers and donors.

The HAP standard is intended to complement other standards that relate to accountability to people affected by different types of crises, as well as issue-specific standards and guidelines on quality management systems, human rights, and protection from abuse and corruption. In particular, the HAP Standard is intended to complement the work by People In Aid, the Sphere Project, the Emergency Capacity Building Project, Groupe URD, ALNAP and national self-regulatory schemes that focus on accountability and quality in the non-profit sector.