Guide to the 2010 HAP standard in accountability and quality management

This guide puts the widely used 2010 HAP Standard into context and identifies challenges and solutions for organisations looking to instil accountability in their management systems. The scope of the Standard covers not only humanitarian relief programmes but also disaster preparedness, development and advocacy.

It also provides the user with a plethora of resources and case studies from HAP, its members and other organisations. The document provides practical guidance for implementation of the HAP Standard whose six benchmarks help ensure the needs of people affected by disasters drives humanitarian action.