Benchmarking emergency preparedness: emergency and humanitarian action
Benchmarking is a strategic process often used by businesses to evaluate and measure performance in relation to the best practices of their sector. The Emergency and Humanitarian Action Programme (EHA) of the WHO South-East Asia Regional Office (SEARO) and its partners have applied the process of setting benchmarks as a tool to increase performance in emergency preparedness and response. The publication introduces the SEARO benchmark framework, which consists of benchmarks, standards and indicators and a checklist. It also outlines the process behind the conception and the intended use in and by the countries.