Knowledge management and networking officer

Background

The International Centre for Integrated Mountain Development (ICIMOD) is a regional intergovernmental learning and knowledge sharing centre serving the eight regional member countries of the Hindu Kush Himalayan (HKH) region – Afghanistan, Bangladesh, Bhutan, China, India, Myanmar, Nepal, and Pakistan. Our aim is to influence policy and practices to meet environmental and livelihood challenges emerging in the HKH region. To do this we bring together researchers, practitioners, and policy makers from the region and around the globe to generate and share knowledge, support evidence-based decision making, and encourage regional collaboration. ICIMOD delivers impact through its six Regional Programmes of Adaptation to Change, Transboundary Landscapes, River Basins, Cryosphere and Atmosphere, Mountain Environment Regional Information System, and Himalayan University Consortium (emerging). These regional programmes are supported by the four Thematic Areas of Livelihoods, Ecosystem Services, Water and Air, and Geospatial Solutions and underpinned by Knowledge Management and Communication. ICIMOD seeks to reduce poverty and vulnerability and improve the lives and livelihoods of mountain women and men, now and for the future.

The Knowledge Management and Communication unit supports the organization through the preparation and distribution of technical publications and information materials, media-related activities, outreach events, content development, and maintenance of the internal and external websites, all in line with the ICIMOD branding policy.

Responsibilities and tasks

The Knowledge Management and Networking Officer will be responsible for the following tasks:

• Promoting knowledge sharing through ICIMOD’s operational business processes and systems by, among other activities, strengthening linkages between knowledge sharing and information systems and improving integration among information systems in the organization to facilitate the seamless exchange of information across systems
• Sharing experiences across communities of practice, business units, and networks on innovative approaches in knowledge sharing, including the preparation of case studies
• Providing support for the establishment, nurturing, and promotion of communities of practice, collaboration tools such as ’activity rooms’ to facilitate the sharing of ideas and work among internal teams and external partners, workshops, one-on-one coaching, knowledge networks, etc.
• Providing training and support to programme teams and partners on knowledge management tools or other learning material
• Helping to monitor and evaluate knowledge sharing programmes, including external benchmarking and evaluation programmes/opportunities;
• Helping to disseminate information about ICIMOD’s knowledge sharing programme to internal and external audiences, including organizing knowledge sharing events (such as knowledge fairs, site visits, interviews), maintaining communications on knowledge sharing across the organization, participating in orientation and training sessions, and preparing of brochures/presentations
• Identifying international events/activities relevant to ICIMOD's strategic framework and profiling ICIMOD's knowledge and key messages from different programmes and initiatives
• Helping to implement ICIMOD’s Knowledge Management and Communication Strategy and associated guidelines and to promote virtual sharing, social networks, and use of the latest information and communication technologies.
• Performing other related duties as required and as may be requested by the KMC Senior Manager.

Minimum Qualifications

• Graduate degree in Information Management/Science, Development Communication, Knowledge Management, or related field with extensive experience in information, behavioural, and/or communications sciences
• 8 years of work experience in the field of knowledge management
• Sound knowledge of communication strategies, knowledge management tools, and information technology, including the principles and application of ICT in research and development
• Experience in developing and delivering knowledge sharing programmes with and for different stakeholders and partner organizations
• Work experience in the Hindu Kush Himalayan region is desirable

Competencies

• Management/coordination: Experience managing and working with multidisciplinary teams, particularly with international/regional agencies
• Learning and knowledge sharing: Open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing
• Communication and outreach: Ability to effectively present, discuss, convince, and influence different levels and target groups with tailored messages
• Networking: A good network and knowledge of the media in the region; the ability to identify relevant partners and maintain existing linkages
• Impact and results orientation: Proactive approach within and outside the organization to generate concrete results on an output level and to seek opportunities to transform output to outcome and impact
• Social/team skills: Ability to work effectively and smoothly across teams with intercultural sensitivity and contribute to establishing commitment among group members
• Flexibility/innovation: Displays a continuous learning attitude; stays abreast with changing approaches and technologies; encourages others to come up with new ideas; actively supports a continuous learning culture
• Computer and internet literacy: Experience with word processing software, web technologies, publishing software, spreadsheets, geographic information systems, and website management and use of and participation in list-serves or electronic conferences
• Language skills: Demonstrated ability to speak and write professionally, fluently, and grammatically correct in English; knowledge of other regional languages highly desirable.